Business lines

Governance deals with the structures and processes by which an organization is directed, controlled and held to account. It determines who has power, who makes decisions, how other players make their voices heard and how account is rendered. Good governance principles underlay the organization's ability to effectively respond to central agency requirements such as the Policy on Results, Policy on Government Security, and the Policy on Service.

Government departments and agencies are being subjected to pressures to meet legislative and central agency requirements for their operations while being asked to employ, for example, more security, more innovation, and more digital technology while achieving better results with fewer resources. Poor governance and accountability can lead to massive project failures, poor productivity, abysmal customer service, significant financial losses, malfeasance, security and privacy breaches, as citizens often see reported in the press and internal and external audit reports.

Organizations and the citizens that fund their operations should have assurance that these organizations are meeting the principles of good governance and that they have a clear plan for how they will achieve and maintain the policies, practices and procedures that underpin their decision-making processes.

I help managers understand and assess their organization’s adherence to the principles of good governance, including the review of existing governance mechanisms and processes that ensure sustainability.

I  help prepare organizations to derive the best benefits possible from various kinds of audit including compliance, operational and performance and/or in which I work with organizations to assess the recommendations from internal or external audits and determine the most effective means to implement sustainable solutions. 

With my strong performance audit background, I can also carry out simple to complex performance audits that follow the methodology of the auditing organization involved.

I employ modern and sophisticated methodologies to provide assurance to management on any area of the organization that may need to have a more independent type of assessment or in which I can conduct assessments of complex horizontal accountability relationships with a view to proposing new or revised models and frameworks. 

I can also assess organizational and decision-making structures to optimize the efficiency of service delivery.   This can include, for example, business process reviews and the resulting identification of improvements to control frameworks. 

Effective leadership includes management capabilities and processes that enable organizations and programs to develop and execute strategies associated with renewal and re-alignment while continuing to deliver effectively on core business.

Managing for Results (MfR): Working with management teams, I can provide strategic advice on assessments of MfR capacity and capability, with a view to developing practical and costed MfR implementation and sustainment game plans;

Strategic analysis: Deploy a variety of tools to identify trends, emerging performance gaps and risks, and sectoral change drivers of particular interest and concern...

Policy and strategy development: Assist clients in building the business case for renewal and re-alignment through:

- undertaking reviews of best practices that could be applied with customization;

- identification and costing of alternative programming, business models, and business processes;

- determining if the authorities needed to proceed (financial, legislative, regulatory) are in place or will need to be augmented/amended.

Strategic priority setting: Developing criteria and facilitating management discussions for arriving at strategic priorities and their associated initiatives. The approach ensures that issues such as cost and risks to implementation are given the necessary attention and that initiatives which are not strategically relevant or do not have a strong business case are sent for further study.

Strategic direction-setting and alignment: Lead or participate in strategy sessions to achieve consensus on direction, to assist in determination of strategic objectives and their supporting initiatives, and to help finalize strategy maps and plans. Subsequently, can lead or support decision-making for the mapping of these objectives and their supporting initiatives to the associated indicators and targets that will be positively impacted by these initiatives. Assistance can also be provided towards the costing of investments that support the strategy in that will appear in operational plans and budgets of organizations and programs.

Change management plans: Help develop and implement the change management approaches that consider the impact of strategies on all personnel, from senior to operational levels, and enhance engagement in and support for the agenda for change.